Acces­si­bil­i­ty is fun­da­men­tally a design problem.

Man­agers

It’s the ​“extra” the client has to opt in to.

We talk about it and some­times kick off a project with good inten­tions. But hon­est­ly, we don’t real­ly under­stand it.

Engi­neers

When some­one with a dis­abil­i­ty com­plains, or we learn of a legal require­ment we weren’t aware of, we apply a quick code fix. But as quick­ly as possible!

Design­ers

When comps are sim­ple, we adhere to good con­trast and clear labels, but as it pro­gress­es and we get a bit more adven­tur­ous, we feel these things are too constraining.

QA

It’s all about automa­tion. As long as the machines are hap­py, we’re happy.

Acces­si­bil­i­ty is fun­da­men­tally a design prob­lem. But it’s the design of the process. User expe­ri­ence means noth­ing with­out users. A good prod­uct is usable by every­one. A usable prod­uct must be acces­si­ble. An acces­si­ble prod­uct is a good product.